The Contribution of Gamification to Self-Managing Team Performance

The Contribution of Gamification to Self-Managing Team Performance

Berendsen, A.M.

Lukosch, H.K. (mentor)
Verbraeck, A. (mentor)
Van der Voort, H.G. (mentor)

Technology, Policy and Management

Systems Engineering

2015-04-02

This research addresses the complex problems of self-managed team work, using a gamification approach. Two gamification designs are developed and used during two gamified interventions with self-managing teams at ING Operational Services. These interventions are conducted for with two self-managing teams for 2 and 4 full weeks. The reserach included Interviews, brainstorm sessions, questionnaires, focus groups and de-briefIng meetings. The development of both a working gamification system and a theoretical framework of gamification for self-managing team was within the scope of this research project.

Gamification
Self-Managing Teams
Design Science Research

http://resolver.tudelft.nl/uuid:010ab703-0d79-4f8b-91af-da61392046ad

Student theses

master thesis

(c) 2015 (Aniek) Berendsen, A.M.