Print Email Facebook Twitter Modelling the user: How design for sustainable behaviour can reveal different stakeholder perspectives on human nature Part of: Knowledge Collaboration & Learning for Sustainable Innovation: 14th European Roundtable on Sustainable Consumption and Production (ERSCP) conference and the 6th Environmental Management for Sustainable Universities (EMSU) conference· list the conference papers Title Modelling the user: How design for sustainable behaviour can reveal different stakeholder perspectives on human nature Author Lockton, D. Harrison, D. Stanton, N.A. Date 2010-10-26 Abstract Influencing more environmentally friendly and sustainable behaviour is a current focus of many projects, ranging from government social marketing campaigns, education and tax structures to designers work on interactive products, services and environments. There is a wide variety of techniques and methods usedwe have identified over 100 design patterns in our Design with Intent toolkiteach intended to work via a particular set of cognitive and environmental principles. These approaches make different assumptions about what people are like: how users will respond to behavioural interventions, and why, and in the process reveal some of the assumptions that designers and other stakeholders, such as clients commissioning a project, make about human nature. In this paper, we discuss three simple models of user behaviourthe Pinball, the Shortcut and the Thoughtfulwhich emerge from user experience designers statements about users while focused on designing for behaviour change. We characterise these models using systems terminology and examine the application of each model to design for sustainable behaviour via a series of examples. Subject behavioursustainabilitymodellingdesignerspatterns To reference this document use: http://resolver.tudelft.nl/uuid:0857f98b-bc2f-435b-8862-974bdfb0be0f Part of collection Conference proceedings Document type conference paper Rights (c) 2010 Lockton, D.; Harrison, D.; Stanton, N.A. Files PDF 259_Lockton.pdf 993.72 KB Close viewer /islandora/object/uuid:0857f98b-bc2f-435b-8862-974bdfb0be0f/datastream/OBJ/view