Housing management and maintenance practise of Dutch housing associations

Housing management and maintenance practise of Dutch housing associations

Straub, A.

OTB

2004-06

This paper summarises the state-of-the-art in housing management and maintenance practise of Dutch housing associations based on a survey conducted among almost all housing associations. We address the question what the current developments are in housing management and maintenance practice in the Netherlands. In a housing stock policy document a housing association constructs a picture of the composition of the desirable dwelling portfolio and sets up market and complex strategies. 71% of the housing associations have formulated a housing stock policy document and 57% of all respondents have formulated management schemes on the level of housing complexes. The housing associations consider housing quality and market perspective as most important in determining their housing stock policy. 60% of the housing associations apply more than one quality level managing their housing stock. 71% of the housing perform condition assessments to draw up the maintenance planning. Just a third one of the housing associations use condition marks to record the technical state of building components. Over 60% of the housing associations use maintenance contracts for responsive maintenance and planned maintenance, especially for the maintenance of central-heating boilers and lifts. 36% of the respondents have concluded performance-based maintenance contracts for paintwork.

http://resolver.tudelft.nl/uuid:11305f84-4f6f-4727-8f4e-81bb1abf8521

OTB Research Institute for Housing, Urban and Mobility Studies Delft University of Technology

Paper to be presented at the ENHR 2004 conference Cambridge, 2-6 July 2004

Institutional Repository

conference paper

(c) 2004 A. Straub