Design and Development of a Physical and a Virtual Embodied Conversational Agent for Social Support of Older Adults

Design and Development of a Physical and a Virtual Embodied Conversational Agent for Social Support of Older Adults

Peeters, Marieke (TNO)
Motti, Vivian Genaro (George Mason University)
Frijns, Helena (Universiteit Leiden)
Mehrotra, S. (International Institute of Information Technology)
Akkoc, Tugce (Boğaziçi University)
Yengec, Sena Büşra (Yιldιrιm Beyazιt University)
Calik, Oguz (Atιlιm University)
Neerincx, M.A. (TU Delft Interactive Intelligence; TNO)

Truong, Khiet P. (editor)
Reidsma, Dennis (editor)

2016

Populations in developed societies show an increasingly higher life expectancy across the globe. To support older adults to live longer and healthier lives in the familiar surroundings of their homes, technological developments, such as robots and avatars, have a great potential. To investigate long-term interactions between older adults and a "bi-bodied conversational agent" (an agent that has both an avatar and a robot embodiment), a user-centred design approach was employed in the design and development of a conversational agent. Firstly, the requirements of the agent were elicited through a set of focus groups with the target users – older adults. Then, the agent was iteratively designed and implemented: a robot body and avatar body were created. Finally, a Wizard-of-Oz control panel was created to control and compare each of the two bodies. Current research outcomes describe the elicited requirements baseline of a bi-bodied conversational agent for older adults. Future research involves the use of this set-up to investigate long-term interaction between older adults and a bibodied conversational agent.

robotics
robot
social agents
avatar
wizard of oz
Conversational interface
User centered design
Embodied conversational agent
elss
operational model
Older adults

http://resolver.tudelft.nl/uuid:1270757e-f59b-4e1a-8d9c-63cf00249354

CTIT

Proceedings of eNTERFACE’16 The 12th Summer Workshop on Multimodal Interfaces July 18th - August 12th, 2016, DesignLab, University of Twente Enschede, The Netherlands

eNTERFACE 2016, 2016-07-19 → 2016-08-12, Enschede, Netherlands

CTIT Workshop Proceedings Series, 0929-0672 (WP 17-02)

Institutional Repository

conference paper

© 2016 Marieke Peeters, Vivian Genaro Motti, Helena Frijns, S. Mehrotra, Tugce Akkoc, Sena Büşra Yengec, Oguz Calik, M.A. Neerincx