Print Email Facebook Twitter Value Adding Management of buildings, workplaces, facilities and services Title Value Adding Management of buildings, workplaces, facilities and services Author van der Voordt, Theo (TU Delft Real Estate Management) Jensen, Per Anker (Technical University of Denmark) Contributor Danivska, Vitalija (editor) Appel-Meulenbroek, Rianne (editor) Date 2021 Abstract This chapter presents a theory about the added value of buildings, workplaces, facilities and services. Traditionally, value is mainly associated with financial parameters. This chapter presents a more holistic approach. It explains the meaning of value and discusses different value types and value parameters. It shows that prioritized values depend on culture, time, context, and who is involved. Furthermore, it presents a Value Adding Facilities and Corporate Real Estate Management process model. This VAM model guides decision makers through the process of adding value in four steps, from identification of performance gaps, objectives for improvement and selection of appropriate interventions to its implementation and a check on whether the objectives have been attained, what value has been added to whom, and which Key Performance Indicators are most appropriate to measure the added value by FM and CREM. Next, the chapter shows how this VAM theory is or can be applied in workplace studies and practice. To reference this document use: http://resolver.tudelft.nl/uuid:1c3c4113-ea84-4a77-8d42-23b248e5cde7 DOI https://doi.org/10.1201/9781003128786-12 Publisher Taylor and Francis, London, UK ISBN 978-0-367-65287-6 Source A Handbook of Management Theories and Models for Office Environments and Services Part of collection Institutional Repository Document type book chapter Rights © 2021 Theo van der Voordt, Per Anker Jensen Files PDF 10.1201_9781003128786_12_ ... terpdf.pdf 820.28 KB Close viewer /islandora/object/uuid:1c3c4113-ea84-4a77-8d42-23b248e5cde7/datastream/OBJ/view