Developing 14 animated characters for non-verbal self-report of categorical emotions

Developing 14 animated characters for non-verbal self-report of categorical emotions

Laurans, Gaël (Thales Research and Technology)
Desmet, P.M.A. (TU Delft Design Aesthetics)

2017

Graphical self-report tools are increasingly used to collect data
on users’ emotional responses to products, yet most of these tools have
only undergone minimal validation. A systematic set of animations was
developed to allow participants in design research and other fields to report
their feelings without relying on the nuances of a particular language’s
affective lexicon. The animations were revised based on eight studies
across four countries (total N = 826). The set includes well-recognised
animations representing desire/love, satisfaction/approval, pride/self-esteem,
hope/optimism, interest/curiosity, surprise/excitement, disgust/aversion,
embarrassment/shyness, fear/ shock and boredom/dullness. Two other emotions
(joy/happiness and contempt/disrespect) were recognised by about half of the
participants in the final study.

non-verbal
self-report
emotion
feelings
user experience

http://resolver.tudelft.nl/uuid:1d0360af-5fc7-4cf8-9703-398ac7b441ac

2018-08-09

1569-1551

Journal of Design Research (online), 15 (3/4), 214-233

Accepted author manuscript

Institutional Repository

journal article

© 2017 Gaël Laurans, P.M.A. Desmet