Travel Avatar

Title

Travel Avatar: A Personalised Digital Service for FlyCo Frequent Business Travellers

Author

Song, Yuke (TU Delft Industrial Design Engineering)

Contributor

Saeaeksjaervi, M.C. (mentor)
van Heur, R.J.H.G. (mentor)
Creusen, M.E.H. (mentor)
van der Horn, Maaike (mentor)

Degree granting institution

Delft University of Technology

Programme

Strategic Product Design

Date

2018-09-27

Subject

personalisation
customer surprise
memorable customer experience
consumer research
service design

To reference this document use:

http://resolver.tudelft.nl/uuid:275c6776-3dcb-41f6-8a69-2d88d1a7ace0

Embargo date

2019-09-27

Part of collection

Student theses

Document type

master thesis

Rights

© 2018 Yuke Song