Preparing to be unprepared

Preparing to be unprepared: Training for resilience

Passenier, D (Vrije Universiteit Amsterdam)
Pool, D.M. (TU Delft Control & Simulation)
Rankin, A (Linköping University)
Sharpanskykh, Alexei (TU Delft Air Transport & Operations)

2017

Training methods for operators working under high pressure and in dynamic, unpredictable settings could benefit from a focus on resilience. In such settings, formal training often focuses on procedural conformity to train for particular scenarios, but resilient performance taps into a wider experience base and often more tacit skills. In this paper, we formulate a research agenda to develop useful theoretical insights about training for resilience. Our discussion follows recent developments on organizational routines, which suggest that sources of inertia and conformity, such as strict procedural training, can also enable operators’ resourcefulness. Drawing from our diverse research experiences, we discuss the training needs for 1) developing or attenuating techniques for flexible procedural use, grounded in a rich qualitative understanding of practical experience; 2) the possibility to train skills that are more broadly applicable than specific training scenarios through simulation training methods; and 3) the development of training programs based on knowledge of “work-as-done” through Agent Based Modelling and Simulation methodologies and behavioral theories.

Resilience Engineering
Training
Unexpected Events
Aviation

http://resolver.tudelft.nl/uuid:2930a97d-3139-4455-a60c-bbdc8622d374

Resilience Engineering Association

Proceedings of the 7th REA symposium, Sophia Antipolis Cedex, France: Resilience Engineering Association , 2017

7th REA symposium, 2017-06-26 → 2017-06-29, Sart-Tilman University Campus and Hotel Les Comtes de Méan, Liège, Belgium

Institutional Repository

conference paper

© 2017 D Passenier, D.M. Pool, A Rankin, Alexei Sharpanskykh