Print Email Facebook Twitter Methodology for crowd management measures Title Methodology for crowd management measures: A study to define and apply a methodology to create crowd management measures suited for Hubs under (re)constructions while business is performed as usual Author Leutscher, Bob (TU Delft Civil Engineering and Geosciences; TU Delft Transport and Planning) Contributor Daamen, Winnie (mentor) Hoogendoorn, Serge (graduation committee) Annema, Jan Anne (graduation committee) Degree granting institution Delft University of Technology Date 2018-02-12 Abstract This thesis covers the research of a new methodology that is able to create crowd management measures for hubs that are under (re)construction where business is performed as usual. The methodology contains the steps required to perform a case analysis and use the information gathered to create and deliver practicle, feasible and efficient crowd management measures. This report covers the results of: a literature study, feedback by unstructured interviews, defined methodology based on the principles of product design, case study results of the methodology application performed at Rotterdam The Hague Airport and, assessment of the created methodology and delivered crowd management measures. Subject MethodologyCrowdsproduct designhubs(re)constructionsbusiness as usualmeasures To reference this document use: http://resolver.tudelft.nl/uuid:29341f98-a664-4dd6-81e5-b976175544b3 Part of collection Student theses Document type master thesis Rights © 2018 Bob Leutscher Files PDF Thesis_R.W._Leutscher.pdf 35.37 MB Close viewer /islandora/object/uuid:29341f98-a664-4dd6-81e5-b976175544b3/datastream/OBJ/view