Print Email Facebook Twitter Service design: Tuning the industrial design profession Title Service design: Tuning the industrial design profession Author Sleeswijk Visser, F. Faculty Industrial Design Engineering Department Industrial Design Date 2013-08-29 Abstract Design is not only about the design and production of goods, but is increasingly addressing complex social issues nowadays. Roles of designers are becoming more and more varied, and at the same time other professionals are increasingly using design tools in their business, organizational or other innovation projects. New terms such as ‘service design’, ‘design thinking’, or even ‘co-creation’ are quite popular at the moment, but confusing as well: depending on the discipline people mean very different processes or methodologies with these terms. In this paper, we zoom in on the rise of service design. Service design is a user-centred approach to design, just as industrial design is. The contexts of users and their needs, motivations and feelings are starting points for the design process. In the form of a think tank, we critically reflected on current developments in design practice in order to tune the industrial design profession to the latest developments of design practice. Besides a better understanding of what service design brings and how it relates to industrial design practice, we explicitly formulated suggestions for current industrial design curricula, since many new graduated design students do projects in, and find jobs in service design projects. Subject service designindustrial designroles of designersdesign education To reference this document use: http://resolver.tudelft.nl/uuid:320c0d98-eff3-42a4-a282-a0cd864cdd05 Source Paper presented at the 5th international congress of International Associaton of Societies of Design Research, IASDR 2013, "Consilience and Innovation in Design", Tokyo, Japan, August 26-30, 2013. Paper 1126-1. Part of collection Institutional Repository Document type conference paper Rights (c) The author Files PDF 297527.pdf 491.26 KB Close viewer /islandora/object/uuid:320c0d98-eff3-42a4-a282-a0cd864cdd05/datastream/OBJ/view