Print Email Facebook Twitter A BDI Dialogue Agent for Social Support: Specification and Evaluation Method Title A BDI Dialogue Agent for Social Support: Specification and Evaluation Method Author Van der Zwaan, J.M. Dignum, V. Jonker, C.M. Faculty Technology, Policy and Management Department Infrastructures, Systems and Services Date 2012-06-04 Abstract An important task for empathic agents is to provide social support, that is, to help people increase their well-being and decrease the perceived burden of their problems. The contributions of this paper are 1) the specifcation of speech acts for a social support dialogue agent, and 2) an evaluation method for this agent. The dialogue agent provides emotional support and practical advice to victims of cyberbullying. The conversation is structured according to the 5-phase model, a methodology for setting up online counseling for children. Before this agent can be used to support real children with real-world problems, a careful and thorough evaluation is of utmost importance. We propose an evaluation method for the social support dialogue agent based on multi-stage expert evaluation in which (adult) online bullying counselors interact with the system with varying degrees of freedom. Only when we are convinced that performance of the system is satisfactory, children will be involved, again in multiple stages and under the supervision of experts. To reference this document use: http://resolver.tudelft.nl/uuid:36595cbc-afa9-4ce3-872e-d3104dbecc00 Publisher International Foundation for Autonomous Agents and Multiagent Systems (IFAAMAS) Source AAMAS 2012: Proceedings of the 11th International Conference on Autonomous Agents and Multiagent Systems, Workshop on Emotional and Empathic Agents, Valencia, Spain, 4-8 June 2012; authors version Part of collection Institutional Repository Document type conference paper Rights (c) 2012 IFAAMAS Files PDF 288051.pdf 731 KB Close viewer /islandora/object/uuid:36595cbc-afa9-4ce3-872e-d3104dbecc00/datastream/OBJ/view