Business Model Innovation of the 1-day Rapid Recovery Hip Pathway

Business Model Innovation of the 1-day Rapid Recovery Hip Pathway

Oosterholt, R.I.

Simonse, L.W.L. (mentor)
Boess, S.U. (mentor)

Industrial Design Engineering

Product Innovation Management

Master of Science Strategic Product Design

2015-07-08

This project aims to design a business model of the 1-day Rapid Recovery Hip pathway, an innovative pathway that enables hip replacement patients to leave on the day of surgery by improving their post-operative recovery.The Reinier de Graaf hospital in Delft is the only hospital in the Netherlands who routinely treats THA patients in 1-day and is used as a research case in this thesis. The pathway is based upon the Rapid Recovery methodology of providing the best available treatment in the shortest time needed.A total of 16 actors (8 caregivers) involved in the clinical pathway were interviewed utilising a toolkit to visually map the network structure and transactions, barriers and enabler existing in the clinical pathway were elicited without the toolkit. The different maps created by the interviewee were used to construct the as is business model and patient hospital journey of the 1-day Rapid Recovery Hip pathway at the Reinier de Graaf.The barrier of no pathway development responsibility was identified as having the most negative influence on the pathway.The barrier was translated into a direction to guide the business model and hospital journey designs, improvements of the as is models by optimising the different transactions.The model enables the patient to provide feedback on every touchpoint of the clinical with the use of the Helio patient application.The Helio caregiver platform enables the caregivers to (digitally) identify problems based on the patient’s feedback and initiate projects to resolve the problems by collaborating with fellow caregivers in a digital environment unrestricted to time.The business model design improves the healthcare of the patient by reducing the amount of touchpoints and hospital visits.When the model is successfully transferred to other hospitals moreTHA patients are subjected to 1-day Rapid Recovery Hip pathways, improving the healthcare of the THA patient by means of a faster recovery.

Business model innovation
Business modelling
Rapid Recovery
1-day RRH
healthcare
Reinier de Graaf

http://resolver.tudelft.nl/uuid:4f40eefc-9c60-4b08-b50f-1bebb392347f

2016-07-08

Campus only

Student theses

master thesis

(c) 2015 Oosterholt, R.I.