Print Email Facebook Twitter Shift Happens: Digital Transformation in the Humanitarian Sector Title Shift Happens: Digital Transformation in the Humanitarian Sector: Towards an actionable assessment framework for Digital Transformation in the humanitarian sector Author Ziere, T.G.J. (TU Delft Technology, Policy and Management) Contributor de Bruijn, J.A. (mentor) Auping, W.L. (mentor) van Wegberg, R.S. (mentor) van der Veen, Maarten (mentor) Degree granting institution Delft University of Technology Programme Management of Technology (MoT) Date 2020-08-27 Abstract To provide insight into factors that play a role for DT in the humanitarian sector, a combination of literature and expert interviews was used to identify relevant criteria for the humanitarian sector. In accordance with prevailing literature, these factors have been categorised in people, process and technology factors. People factors include leadership, human resources, culture, organisational structure. Process factors were: alignment operations & IT, long term commitment Management, long term commitment network, long term commitment donor, crisis response, Legal issues. Finally, technology factors included both data and digital. The identified critical DT factors were translated into an assessment framework making use of the CMMi Maturity Model approach. For each factor and maturity level combination, there is an explanation of what a humanitarian organisation has to comply with, before advancing to the next level. This ensures that national societies can generate an overview where they currently are and what steps to take to advance. To adequately deal with the barriers and increase practical applicability of the framework, separate barrier-overcoming-strategies have been formulated. Subject Digital transformationHumanitarian SectorAssessment Framework To reference this document use: http://resolver.tudelft.nl/uuid:592bcf60-9df9-4986-b2a7-e4cea1a53ae2 Part of collection Student theses Document type master thesis Rights © 2020 T.G.J. Ziere Files PDF MscThesis_Tijs_Ziere_Digi ... sector.pdf 2.05 MB Close viewer /islandora/object/uuid:592bcf60-9df9-4986-b2a7-e4cea1a53ae2/datastream/OBJ/view