Methodological issues and pitfalls of short safety culture questionnaires

Methodological issues and pitfalls of short safety culture questionnaires

Jagtman, H.M.
Koornneef, F.
Akselsson, R.
Stewart, S.

Technology, Policy and Management

Values and Technology

2013-09-29

Safety culture surveys have been fielded in many different sectors of industrial activities. Many of these surveys consist of a long list of questions which is time consuming for the respondents. As part of the FP6 HILAS project a shorter survey has been developed, which aimed at getting a high response rate. The survey should give insights into employees’ views about safety, safety culture and climate. It is aimed at identifying issues for improving safety performance in rapidly developing airlines. The survey has been conducted in a globally operating aviation organisation. 1921 employees responded, which corresponds to 68% of the workforce. Each set of statements had a comment field to explain or illustrate answers. In addition to quantified scores to assess the employees’ perceptions, we got many and valuable comments. The comment fields give more insight in the areas in which the employees have concerns.

http://resolver.tudelft.nl/uuid:5b016df3-4e82-4667-85bc-69b0005371f0

CRC Press/Balkema - Taylor & Francis Group

978-1-138-00123-7

ESREL 2013: Proceedings of the 22nd European Safety and Reliability Conference "Safety, Reliability and Risk Analysis: Beyond the Horizon", Amsterdam, The Netherlands, 29 september-2 oktober 2013

Institutional Repository

conference paper

(c) 2014 Taylor & Francis Group, London, UK. Used with permission