Employees’ participation in electronic networks of practice within a corporate group: perceived benefits and costs

Employees’ participation in electronic networks of practice within a corporate group: perceived benefits and costs

Sedighi, M. (TU Delft Economics of Technology and Innovation; TU Delft System Engineering)
Lukosch, S.G. (TU Delft System Engineering)
van Splunter, S. (TU Delft System Engineering)
Brazier, F.M. (TU Delft System Engineering)
Hamedi, Mohsen (University of Tehran)
van Beers, Cees (TU Delft Economics of Technology and Innovation)

2017

This paper explores benefits and costs of knowledge exchange perceived by individuals in connected electronic networks of practice (ENoP) in a corporate setting. The results of 25 semi-structured interviews show 9 perceived benefits and 5 perceived costs to be of importance for knowledge exchange. Altruism and reciprocity are the two main perceived benefits from the knowledge providers’ perspective; problem solving is the main perceived benefit from the knowledge seekers’ perspective. Five perceived costs are identified for both knowledge seekers and knowledge providers; time and effort are the most frequently cited.

Knowledge exchange
Electronic networks of practice
Perceived benefit
Perceived cost
Corporate group
OA-Fund TU Delft

http://resolver.tudelft.nl/uuid:623df936-e12d-42bc-b2fa-b3b023935aa4

https://doi.org/10.1057/s41275-017-0059-5

1477-8246

Knowledge Management Research & Practice

Institutional Repository

journal article

© 2017 M. Sedighi, S.G. Lukosch, S. van Splunter, F.M. Brazier, Mohsen Hamedi, Cees van Beers