Reengineering the learming process in a transport company

Reengineering the learming process in a transport company

De Vries, P.
Lukosch, H.K.

Technology, Policy and Management

Multi-Actor Systems

2010-06-07

Swift changes in the regulations and the organization of the transport sector make innovation an absolute necessity. A company’s ability to cope with these changes depends largely on the learning capacity of the organization. Therefore in the transport case described in this paper the company decided that reengineering of the learning strategy was needed to handle the needs of their mobile workforce also in the long term. The strategy is based on a multi dimensional design using sound educational concepts and recent insights in the changing knowledge landscape in combination with Learning 2.0 elements to handle the ever changing learning demands. The multi faceted solution is an integrated cross functional business portal with information, learning and performance improvement as the essential processes in the design. The portal is online and acceptance is clearly growing. Process monitoring and evaluation supply data on the usage and success of this integrated approach.

reengineering
learning strategy
transport
learning 2.0
business portal

http://resolver.tudelft.nl/uuid:625a9319-0bc2-43a4-881f-a68fb2f89f6d

1613-0073

http://ceur-ws.org/Vol-601/

Proceedings of the 6th International Workshop on Enterprise & Organizational Modeling and Simulation, EOMAS 2010, Hammamet, Tunisia, June 7 - 8, 2010

Institutional Repository

conference paper

(c) 2010 The authors