Design of a social interaction evoking mobile drinks service

Design of a social interaction evoking mobile drinks service

Rispens, J.

Wormgoor, R. (mentor)
Coimbra Cardoso, C.M. (mentor)

Industrial Design Engineering

Industrial Design

Master of Science Design for Interaction

2013-03-15

The question central in this graduation assignment is “how to offer an unique experience of having a drink together?”. Since L&C intends to free the visitors’ mind-set, the current bar archetype can be left aside. The ‘getting a drink’ experience is the point from which to start, from which anything is possible. The experience should fit into L&C’s operational mode and motto, and to some additional constraints: The sustainable use of energy and materials, while L&C has intentions to become a more ‘green’ location, related to it’s open, authentic appearance. A cost efficient solution, since operating the current bar is relatively labour intensive. The different stakeholders, who have different interests in the concept, are: • The guests, who should be attracted and should experience a whole new ‘drinks servicing’ concept. • Lijm en Cultuur employees, since mostly they will have to transport, install and operate the unit, and therefore will have other demands and wishes then the guests. • Lijm en Cultuur itself, as the initiator of the assignment, and the company exploiting the unit. Objective Develop a mobile interactive social drinks experience which suits the specific needs, practical as well as aesthetical, of L&C. The unit should offer an experience, rather than just drinks, in which (social) interaction contributes to a positive impression of the event. L&C has determined some specific technical demands they would like to see being implemented in the unit, and an overall increasing cost efficiency. The unit has to be easy to use for all different users, guests as well as personnel. It has to communicate the clients as well as L&C’s desired atmosphere and message. Customers should be attracted by the unit; it should invite them to use it. Furthermore, the unit should evoke various interactions, between user and product, but also inter user communication. Primarily the unit will be developed for L&C, however suitability for different events on other locations should be kept in mind.

social
interaction
mobile

http://resolver.tudelft.nl/uuid:6402d40b-f03b-44a2-9259-407ad2ba483d

Campus only

Student theses

master thesis

(c) 2013 Rispens, J.