Print Email Facebook Twitter Comparing Consumers' Product Care in Product-Service Systems and Ownership Title Comparing Consumers' Product Care in Product-Service Systems and Ownership Author Tunn, V.S.C. (TU Delft Circular Product Design) Ackermann, L. (TU Delft Responsible Marketing and Consumer Behavior) Date 2020 Abstract Product-service systems are circular business models that can potentially extend product lifetimes and reduce resource consumption. However, consumer product care is crucial in these business models. We explore consumer product care of newly bought, second-hand, and accessed bicycles and washing machines through an online survey (n = 212). Our analysis shows lower consumer product care of accessed products compared to ownership. Three strategies could address this; design for care, design to reduce the need for care, contractual conditions to stimulate care or penalise the lack thereof Subject business modelscircular economydesign for sustainabilityproduct-service systems (PSS)sustainable consumer behaviour To reference this document use: http://resolver.tudelft.nl/uuid:6a23d0d9-05e2-48a7-8a91-03b67c6e8e50 DOI https://doi.org/10.1017/dsd.2020.80 Publisher Cambridge University Press Source Proceedings of the Design Society: DESIGN Conference 2020, 1 Event 16th International Design Conference (Cancelled), 2020-10-26 → 2020-10-29, Cavtat, Croatia Series Proceedings of the Design Society: DESIGN Conference, 2633-7762 Bibliographical note Due to COVID-19 The DESIGN 2020 conference will be organised online Part of collection Institutional Repository Document type conference paper Rights © 2020 V.S.C. Tunn, L. Ackermann Files PDF comparing_consumers_produ ... models.pdf 850.2 KB Close viewer /islandora/object/uuid:6a23d0d9-05e2-48a7-8a91-03b67c6e8e50/datastream/OBJ/view