Print Email Facebook Twitter Designing an ICT tool platform to support SME business model innovation: Results of a first design cycle Title Designing an ICT tool platform to support SME business model innovation: Results of a first design cycle Author de Reuver, Mark (TU Delft Information and Communication Technology) Athanasopoulou, A. (TU Delft Information and Communication Technology) Haaker, T.I. (TU Delft Information and Communication Technology) Roelfsema, M. Riedle, M Breitfuss, G. Date 2016 Abstract Business model innovation (BMI) is becoming increasingly relevant for enterprises as they are faced with profound changes like digitalization. While business model thinking in academia has advanced, practical tooling that supports business model innovation for small and medium sized enterprises (SMEs) is still lacking. In this paper, we design, implement and evaluate an online platform with ICT-enabled tooling that supports business model innovation by SMEs. Based on interviews with ten SMEs and SME helpers, we define requirements for the BMI tooling platform. The implemented platform offers downloadable tools, decision support for finding the proper tooling, and interactive features for building communities of SMEs. Evaluation through log data analysis and informal interviews shows that the platform is usable and provides a relevant overview of BMI tooling, although several improvements are still suggested. As next steps, we will (1) create prefilled tools and templates to speed up the process of BMI; (2) create educational videos on how to use the tooling; (3) define paths on how to move from one tool to another; and (4) enhance the community features on the platform. The paper contributes to understanding how academic conceptualizations of BMI can be transferred into practically valuable artefacts for SMEs. Subject Business Model InnovationSMEdigital platformDesign Science ResearchICT Tooling To reference this document use: http://resolver.tudelft.nl/uuid:72b5458a-d26f-4333-aded-08f7b03c7346 Source Proceedings of 29th Bled eConference: Digital Economy Event The 29th Bled eConference "Digital economy", 2016-06-19 → 2016-06-22, Hotel Golf, Bled, Slovenia Part of collection Institutional Repository Document type conference paper Rights © 2016 Mark de Reuver, A. Athanasopoulou, T.I. Haaker, M. Roelfsema, M Riedle, G. Breitfuss Files PDF 4_deReuver.pdf 1.69 MB Close viewer /islandora/object/uuid:72b5458a-d26f-4333-aded-08f7b03c7346/datastream/OBJ/view