Print Email Facebook Twitter Embed trust in performance measurement of infrastructural alliance PPP-projects Title Embed trust in performance measurement of infrastructural alliance PPP-projects Author Van Engen, G. Contributor De Bruijn, J.A. (mentor) De Bruijne, M.L.C. (mentor) Annema, J.A. (mentor) Bult-Spiering, W.D. (mentor) Vries, A. (mentor) Faculty Technology, Policy and Management Department Policy, Organisation, Law and Gaming Date 2015-07-07 Abstract Trust is a critical success factor for alliance PPP-projects, in which public and private parties closely collaborate to realize a construction project. In The Netherlands, there is an expected increase in PPP-projects, and the alliance arrangement seems to be an attractive form. Trust however, is an abstract and intangible concept, which is hard to concretize. In order to work towards successful construction projects in the form of a PPP, it would be valuable to monitor this abstract critical success factor trust during the project. Therefore, this research aims at operationalizing and embedding the factor trust in performance measurement systems of infrastructural alliance PPP-projects, by means of a literature review and qualitative comparative analysis with five Dutch case study projects. As a result from this research, eleven elements and forty-two actions that contribute to trust during alliance projects were identified. Furthermore, an instrument is developed, which can function as a guidance for managers and proposes a stepwise process to monitor that could help in monitoring trust during these projects. Subject trustalliancingperformance measurementpulic-private partnershipconstruction project To reference this document use: http://resolver.tudelft.nl/uuid:7c06ef9c-64db-4d15-bb1a-9092f9ce4760 Embargo date 2017-07-07 Part of collection Student theses Document type master thesis Rights (c) 2015 Van Engen, G. Files PDF Final_report_Geertje_van_Engen.pdf 4.24 MB PDF Scientific_Article_Geertj ... _Engen.pdf 369.57 KB Close viewer /islandora/object/uuid:7c06ef9c-64db-4d15-bb1a-9092f9ce4760/datastream/OBJ1/view