What is the role of weather, built-environment and accessibility geographical characteristics in influencing travelers’ experience?

What is the role of weather, built-environment and accessibility geographical characteristics in influencing travelers’ experience?

Abenoza, Roberto F. (KTH Royal Institute of Technology)
Liu, Chengxi (Swedish National Road and Transport Research Institute)
Cats, O. (TU Delft Transport and Planning; KTH Royal Institute of Technology)
Susilo, Yusak O. (KTH Royal Institute of Technology)

2019

We examine the effect of weather, accessibility and built-environment characteristics on overall travel experience as well as the experience with the latest trips. These are factors that are often disregarded in the travel satisfaction literature even though they are believed to largely influence the first mile of the door-to-door trip. This study fills a research gap in investigating all these factors by using, amongst other, a relatively large travel satisfaction survey from years 2009 to 2015 and by focusing on urban and peri-urban geographical contexts, the city and county of Stockholm (Sweden), respectively. The ordered logit model results show that county dwellers living close to a metro station and in well linked-to-all areas report higher overall travel satisfaction evaluations. In addition, precipitation and ground covered with snow have a negative influence on travel satisfaction. Our findings indicate that built-environment characteristics exert a rather weak influence on the travel experience, especially in the peri-urban context. However, some aspects such as living in areas with medium densities, low income and with high safety perceptions around public transport stations are associated with higher satisfaction levels. In turn, areas with single land uses are found to have lower travel satisfactions. These results are important for public transport planners and designers in devising measures to prevent and mitigate the negative outcome of some weather conditions and to conceive better designed transit oriented developments.

Accessibility
Built-environment
Customer satisfaction
First and last-mile
Ordered logit models
Weather

http://resolver.tudelft.nl/uuid:81cf22a1-a757-43f7-b433-4a6f721f6df6

https://doi.org/10.1016/j.tra.2019.01.026

2019-08-23

0965-8564

Transportation Research. Part A: Policy & Practice, 122, 34-50

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

Institutional Repository

journal article

© 2019 Roberto F. Abenoza, Chengxi Liu, O. Cats, Yusak O. Susilo