Print Email Facebook Twitter Performance Measurement in the polder: Developing hybrid arrangements for stakeholder support in municipal subsidy awarding procedures Title Performance Measurement in the polder: Developing hybrid arrangements for stakeholder support in municipal subsidy awarding procedures Author Gooskens, B.J.F. Contributor De Bruijn, J.A. (mentor) Groenleer, M.L.P. (mentor) Elsinga, M.G. (mentor) Noordink, M. (mentor) Faculty Technology, Policy and Management Department Policy, Organization, Law and Gaming Programme Master of System Engineering, Policy Analysis and Management Date 2010-04-27 Abstract Trends of public accountability guide the introduction of performance measurement in municipal subsidy awarding of non-profit organizations in The Netherlands. Specific characteristics of this relation make that there are limitations on the application of existing performance measurement practices, which may cause a lack of essential stakeholder support. In this explorative case-study research, we analyze what key factors influence stakeholder support for performance measurement in the arts and culture-, housing association- and sport sector. Successively, we develop hybrid arrangements that increase the level of stakeholder support by varying, mitigating or conditioning the alternative values of the key factors. As well as the practical value of the hybrid arrangements, this research has its theoretical value in showing that the traditional ‘hard’ instrument of performance measurement transforms in ‘softer’ negotiated arrangements by the Dutch stakeholder-collecting Polder model. It would be valuable to research the sustainability of the hybrid arrangements in other sectors and on the longer term. Subject performance measurementsubsidy awardingnon-profit organizationsstakeholder support To reference this document use: http://resolver.tudelft.nl/uuid:840058c6-4e0a-4936-a400-d5eb3992f05a Access restriction Campus only Part of collection Student theses Document type master thesis Rights (c) 2010 Gooskens, B.J.F. Files PDF Thesis_BJF_Gooskens_final.pdf 1.51 MB PDF Paper_BJF_Gooskens_final.pdf 171.55 KB Close viewer /islandora/object/uuid:840058c6-4e0a-4936-a400-d5eb3992f05a/datastream/OBJ1/view