Print Email Facebook Twitter Crowdsourced Knowledge Base Construction using Text-Based Conversational Agents Title Crowdsourced Knowledge Base Construction using Text-Based Conversational Agents Author Enreina Annisa Rizkiasri, Enreina (TU Delft Electrical Engineering, Mathematics and Computer Science) Contributor Bozzon, Alessandro (mentor) Qiu, Sihang (mentor) Houben, Geert-Jan (graduation committee) Pouwelse, Johan (graduation committee) Degree granting institution Delft University of Technology Programme Computer Science | Data Science and Technology Date 2019-08-13 Abstract Knowledge Base Construction (KBC) is a challenging and complex task involving several substeps and many experts of a knowledge domain. Crowdsourcing approach has been used to support KBC with promising scalability and output quality, but to enable even more people to participate in KBC, there is a need to broaden the pool of workers beyond the ones who are already familiar with existing crowdsourcing platforms. Meanwhile, the number of people who use messaging platforms has been increasing. There is also a renowned popularity of text-based conversational agents -- chatbots -- existing on these messaging platforms. By leveraging the fact that there is a large number of users who are familiar with conversational interfaces, we see an opportunity to broaden the participants of crowdsourced KBC by using chatbots to execute KBC tasks. In this thesis, we investigate the use of chatbots to enable crowdsourced construction of knowledge bases. We design a conversational crowdsourcing platform to support the execution of KBC tasks. An experiment involving 43 students using our system and interviews with 7 participants were conducted to evaluate the system within the context of constructing a knowledge base for the TU Delft campus. From the results, we show that the platform is suitable to be used for crowdsourced KBC with justifiable execution time, accuracy, and completeness. We also laid out the potential future work to improve and extend the functionalities of the chatbot system. Subject Knowledge Base ConstructionConversational AgentsChatbotCrowdsourcing To reference this document use: http://resolver.tudelft.nl/uuid:877f5299-ac54-4b8b-9b49-1d237d55e661 Part of collection Student theses Document type master thesis Rights © 2019 Enreina Enreina Annisa Rizkiasri Files PDF thesis_Enreina.pdf 5.64 MB Close viewer /islandora/object/uuid:877f5299-ac54-4b8b-9b49-1d237d55e661/datastream/OBJ/view