Stakeholder involvement facilitation

Title

Stakeholder involvement facilitation: Reframe towards the common good

 Author

Habing, Evelien (TU Delft Industrial Design Engineering)

Contributor

Santema, Sicco (mentor)
Mulder, Sander (mentor)
de Kok, Elise (mentor)

Degree granting institution

Delft University of Technology

 Programme

Design for Interaction

 Date

2018-10-17

 Abstract

The research aims at designing an approach to support process developers at Schiphol Group to effectively incorporate their stakeholders within their project. The introduction of a common use departure hall at Amsterdam Airport Schiphol, has been a use case to explore the potential of the Frame Innovation method by Kees Dorst (2015). A proposed framework and facilitation tool for Process Developers is the result of adjusting Frame Innovation towards a feasible workshop facilitated by Process Developers.

 Subject

Frame innovation
Frame creation
Stakeholder-inclusive approach
stakeholder analysis
Stakeholders
framing
Schiphol
Process Development

 To reference this document use:

http://resolver.tudelft.nl/uuid:8db69e38-ea5b-4d95-a544-4c1a33fa2277

 Embargo date

2019-10-17

 Part of collection

Student theses

 Document type

master thesis

 Rights

© 2018 Evelien Habing
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