Print Email Facebook Twitter A training approach for the transition of repeatable collaboration processes to practitioners Title A training approach for the transition of repeatable collaboration processes to practitioners Author Kolfschoten, G.L. De Vreede, G.J. Pietron, L.R. Faculty Technology, Policy and Management Department Multi Actor Systems Date 2011-12-31 Abstract This paper presents a training approach to support the deployment of collaboration process support according to the Collaboration Engineering approach. In Collaboration Engineering, practitioners in an organization are trained to facilitate a specific collaborative work practice on a recurring basis. To transfer the complex skill set of a facilitator to support the practitioner in guiding a specific collaboration process design, we propose a detailed training approach based on the logic of Cognitive Load Theory. The training approach focuses on transferring knowledge and skills in the form of thinkLets, i.e. repeatable facilitation techniques. Furthermore, the training contains a process simulation to practice challenges in collaboration support. The training approach was positively evaluated using a questionnaire instrument in a case study. Subject facilitationcollaboration engineeringtransfercognitive load theoryGSStraining To reference this document use: http://resolver.tudelft.nl/uuid:8de70820-c91c-4abc-bd31-6559c8550b41 DOI https://doi.org/10.1007/s10726-010-9208-4 Publisher Springer-Verlag ISSN 0926-2644 Source Group Decision and Negotiation, 20(3)2011 Part of collection Institutional Repository Document type journal article Rights (c) 2011 The Authors and Springer Files PDF 284143.pdf 914.04 KB Close viewer /islandora/object/uuid:8de70820-c91c-4abc-bd31-6559c8550b41/datastream/OBJ/view