Passenger punctuality

Passenger punctuality: Assessing the impact of disruptions

den Heijer, Ago (TU Delft Civil Engineering and Geosciences; TU Delft Transport and Planning)

Goverde, R.M.P. (mentor)
Cats, O. (mentor)
Kroesen, M. (mentor)
Weeda, V.A. (mentor)

Delft University of Technology

Transport, Infrastructure and Logistics

2018-11-19

Passenger punctuality is one of the most important measures to indicate and improve the service reliability of public transport operators. Previously, passenger punctuality measurements were mainly based on passenger counts in combination with vehicle locations. With the growing use of Automatic Fare Collection systems, passenger punctuality made a step forward in accuracy where it comes to normal situations. During disruptions, however, passenger journeys may be hindered, causing different journey patterns that are not captured in the normal data. This research introduces, therefore, a reconstruction method to analyze the impact of disruptions on passenger punctuality that is not captured in the currently available methods. This method has been applied to several cases in the Dutch rail network. It appears that passenger punctuality is structurally overestimated by the current methods.

Public Transport
Service reliability
Passenger punctuality
Disruptions
Rail reliability modelling

http://resolver.tudelft.nl/uuid:90032f06-52f5-493a-b897-3267b5c7a300

Student theses

master thesis

© 2018 Ago den Heijer