Benchmarken: hoe kan dat leiden tot verbetering?

Title

Benchmarken: hoe kan dat leiden tot verbetering?

Author

de Goede, J.A.C. (TU Delft Sanitary Engineering)
Enserink, B. (TU Delft Policy Analysis)
Worm, G.I.M. (Isle Utilities)
van der Hoek, J.P. (TU Delft Sanitary Engineering; Waternet)

Date

2016

Abstract

Since 1997, the performance of Dutch drinking water companies are compared to each other using a benchmark. After a period of much improvement, the process now seems to be stagnating. Why? And what can be done about it?

To reference this document use:

http://resolver.tudelft.nl/uuid:9d86587d-1f25-4966-abc2-bc0c49b9bfae

ISSN

0166-8439

Source

H2O: tijdschrift voor watervoorziening en waterbeheer, december, 16-30

Part of collection

Institutional Repository

Document type

journal article

Rights

© 2016 J.A.C. de Goede, B. Enserink, G.I.M. Worm, J.P. van der Hoek

Files

PDF		2016_H2O_Benchmark_DeGoed ... ers_NL.pdf		2.73 MB
PDF		2016_H2O_Benchmark_DeGoed ... rs_ENG.pdf		3.71 MB

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