Print Email Facebook Twitter The effectiveness of surveillance technology Title The effectiveness of surveillance technology: What intelligence officials are saying Author Cayford, M.R. (TU Delft Safety and Security Science) Pieters, W. (TU Delft Safety and Security Science) Date 2018 Abstract In recent years, Western governments have come under sharp criticism for their use of surveillance technology. They have been accused of sweeping up massive amounts of information without evidence of the technologies being effective in improving security. The view of critics is clear, but what do intelligence officials themselves say? This paper analyzes statements of intelligence officials in the U.S. and U.K. from 2006 to 2016, examines what criteria officials use in their discourse on effectiveness, and investigates how considerations of cost and proportionality factor into the equation. It identifies seven measures of effectiveness in the statements of intelligence officials, and finds that cost, though rarely discussed, is the driver behind formalized evaluations of surveillance programs. To reference this document use: http://resolver.tudelft.nl/uuid:9e2a7719-e160-40e7-975c-194f8a9d7eec DOI https://doi.org/10.1080/01972243.2017.1414721 ISSN 0197-2243 Source Information Society, 34 (2), 88-103 Part of collection Institutional Repository Document type journal article Rights © 2018 M.R. Cayford, W. Pieters Files PDF The_effectiveness_of_surv ... saying.pdf 597.21 KB Close viewer /islandora/object/uuid:9e2a7719-e160-40e7-975c-194f8a9d7eec/datastream/OBJ/view