Print Email Facebook Twitter Perceived usefulness, ease of use and user acceptance of blockchain technology for digital transactions–insights from user-generated content on Twitter Title Perceived usefulness, ease of use and user acceptance of blockchain technology for digital transactions–insights from user-generated content on Twitter Author Grover, Purva (Indian Institute of Technology Delhi) Kar, Arpan Kumar (Indian Institute of Technology Delhi) Janssen, M.F.W.H.A. (TU Delft Information and Communication Technology) Ilavarasan, P. Vigneswara (Indian Institute of Technology Delhi) Date 2019 Abstract Although blockchain has attracted a great deal of attention from academia and industry there is a lack of studies on acceptance drivers. This study explores blockchain acceptance by mining the collective intelligence of users on Twitter. It maps blockchain user acceptance drivers to technology acceptance constructs. The analysis shows that users are attracted by security, privacy, transparency, trust and traceability aspects provided by blockchain. On Twitter more discussions on blockchain benefits than on drawbacks. Initial coin offering (ICO) is extensively discussed. The study provides guidelines for managers and concludes by presenting the limitations of the study along with future research directions. Subject acceptanceBlockchaincollective intelligenceInitial coin offeringsmart contractssocial media analyticstechnology adoptionuser generated content To reference this document use: http://resolver.tudelft.nl/uuid:a8409a8f-e4e7-436e-8540-7020b26c7547 DOI https://doi.org/10.1080/17517575.2019.1599446 Embargo date 2021-04-04 ISSN 1751-7575 Source Enterprise Information Systems, 13 (6), 771-800 Bibliographical note Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public. Part of collection Institutional Repository Document type journal article Rights © 2019 Purva Grover, Arpan Kumar Kar, M.F.W.H.A. Janssen, P. Vigneswara Ilavarasan Files PDF Twitter_blockchain_prepublished.pdf 825.97 KB PDF Perceived_usefulness_ease ... nology.pdf 3.05 MB Close viewer /islandora/object/uuid:a8409a8f-e4e7-436e-8540-7020b26c7547/datastream/OBJ1/view