Developing a decision support framework for planning and implementing Bring Your Own Device programme in organizations

Developing a decision support framework for planning and implementing Bring Your Own Device programme in organizations

Shah, N.K.

Hulstijn, J. (mentor)
Van den Berg, J. (mentor)
Klevink, A.J. (mentor)
van Gils, W. (mentor)

Technology, Policy and Management

ICT

Management of Technology

2015-11-30

The trend of Bring Your Own Device (BYOD) is creating a new change related to enterprise IT in many organizations. The last years, especially from 2009 -2015 has resulted in proliferation of consumer device market consisting of new mobile devices with features which are very much similar to the features provided by PC workstations. The BYOD programme consisting of mobile devices is creating a change in the way employees use consumer IT to perform work related activities. The use of employee owned personalized devices has many some opportunities such as improving employee productivity, costs to procure hardware and employee satisfaction, It has changed the utilization of employee workplaces due to the facility of mobility. But, at the same time the use of personal mobile devices to perform work activites brings certain challenges such as lack of interoperability with existing IT in the organisation and security risks. Organisations are interested in implementing BYOD programme but they fail to take into consideration certain aspects such as sustainability and effectiveness of the programme. To gain competitive advantage many organization haphazardly implement BYOD programmes for employees without considering the possible consequences and intricacies related to the programme. The research goal is to offer a decision support framework for organizations to plan and implement BYOD programme in organizations. The framework uses strategy ‘opportunities must be greater than risks’ and consists of iterative blocks. The Key performance indicators from the framework guide the decision maker to support a decision towards planning and establishing an effective BYOD programmes.

BYOD
decision support
IT change management
BYOD framework
process improvement

http://resolver.tudelft.nl/uuid:aa2defb6-f0e4-48f6-ae31-8aa68355831e

2016-11-30

Student theses

master thesis

(c) 2015 Shah, N.K.