This Integrated Product Design master thesis comprises a report of the process of designing a water transport hub concept for Stadshavens Rotterdam, based on the experience of travel and transfer. It was executed for Gemeentewerken Rotterdam. ASSIGNMENT The inital assignment was to create a ‘climate-neutral transport hub’ for the future Stadshavens: a new city centre district around the Maas with sustainable, high end working and living facilities. Exploratory research showed that rephrasing the assignment into creating a ‘sustainable transport hub’ offered more possibilities for designing a sustainable product from the core and a broader perspective. Fitting this goal, the design approach Vision in Product design was used, in which a vision is created on context, interaction and product level. ANALYSIS The analysis phase consists of a background and exploratory study plus deconstruction in the domain of ‘sustainable transport hubs’. Conclusions lead to a vision on past and current context, interaction and products. The most important findings are that hubs are efficiency-focussed, users are unaware and time-focussed during their travel and sustainability remains a vague concept on what is ‘good’ or ‘bad’. VISION The second phase concerns creating a vision for the design. First, a context vision was created, based on factors generated together with project stakeholders during a workshop. The three pillars for the future Stadshavens context were: ‘travel as an enrichment of daily life’, ‘to rediscover the unknown in the familiar’ and ‘engaging in a relationship with the environment’. The goal (i.e. statement) for the new transport hub is to LET PEOPLE FEEL CONNECTED WITH THE(IR) ENVIRONMENT, BY LETTING THEM REDISCOVER THE ESSENCE OF THINGS. This translates in a modest, carefree and timeless product-user interaction, to establish a user-environment connection. The product should be reassuring, not distracting and scaled with respect to its surroundings. CONCEPT The concept development lead to a double-layered concept, that provides this reassurance and connection of the user to the environment by integrating the ferry into the hub (eliminating the fear of missing the transport means) and creating an encounter with the elements of the environment in the places where users retreat and try to isolate themselves. CONCEPT DESIGN The concept design embodies the vision and concept, and elaborates on several aspects involved, such as: orientation, location, design, interaction, engineering, facilities, information, materials, reference projects and economic advantages. It is supported with impressions and guidelines for further development. Recommendations are made concerning network expansion, traffic of goods, further development of the ferry and process progression. EVALUATION Concluding, an evaluation is given in which the vision and design is proposed to one of the creators of the project development plans for Stadshavens. The product vision complements the structural vision for the area and the design is seen as appropriate. Further user evaluation is needed to test the interaction and judgement of anticipated users.