Implementing inter-organisational service systems: An approach for emerging networks in volatile contexts

Implementing inter-organisational service systems: An approach for emerging networks in volatile contexts

Mulira, N.K.

Sol, H.G. (promotor)

Technology, Policy and Management

2007-09-17

Public organizations in the developing world are undergoing a gradual but irreversible change, due to innovations in information and communications technologies. The emergence of business networks, among such organizations, indicates an increasing interdependence and a search for solutions to regain waning strategic relevance and competitive advantage. In this research we note that, the emerging public organizational networks in the developing world, work in unpredictable environments with resource scarcity. The environment is volatile and a potential obstacle to improving implementation practices for emerging networks. To find solutions that can improve the reliability and efficiency of the implementation practices, we focus on the implementation challenges that emerging inter-organizational networks currently face in implementing service systems for business collaboration. We define solutions that use repeatable processes for inter-organizational business IS implementation, avoiding the need to change the focus of the core business processes.

inter-organisational networks
volatility
implementation approach
information service systems

http://resolver.tudelft.nl/uuid:c5b55436-9566-40da-b74d-6a41bc7dc3a5

978-90-5638-174-5

Institutional Repository

doctoral thesis

(c) 2007 N.K. Mulira