Print Email Facebook Twitter Running an Urban Consolidation Centre: Binnenstadservice 10 Years Back and Forth Title Running an Urban Consolidation Centre: Binnenstadservice 10 Years Back and Forth Author Quak, Hans (TNO; NHTV Breda University of Applied Sciences) van Duin, Ron (TU Delft Transport and Logistics; Rotterdam University of Applied Sciences) Hendriks, B. (Binnenstadservice) Date 2019 Abstract Urban consolidation centres (UCCs) have been discussed over many years in city logistics literature. The amount of successful UCCs in the long-run were, and are, very scarce, though. Little is published on the practical issues and experiences of actually running a UCC and offering UCC-services. In the Netherlands, Binnenstadservice (BSS) runs UCCs and UCC services for over a decade now. This contribution discusses development and the experiences of running a UCC in practice in the form of seven lessons, including the evolvement of the business model and organisation model, as well as the development from offering ‘only’ the cross-dock of physical flows, to that of the full triple cross-dock, including financial and information flows. Next, UCCs can be the answer to future challenges, such as zero emission city logistics and fit perfectly in the Physical Internet vision. Subject Urban consolidation centrecity logisticsbusiness model To reference this document use: http://resolver.tudelft.nl/uuid:cf089de8-f7c3-4a92-8b3a-4773fc837a6b Publisher Institute for city logistics Source Proceedings of the 11th International Conference on City Logistics Event The 11th International Conference on City Logistics, 2019-06-12 → 2019-06-14, Valamar Dubrovnik President hotel, Dubrovnik, Croatia Part of collection Institutional Repository Document type conference paper Rights © 2019 Hans Quak, Ron van Duin, B. Hendriks Files PDF City_Logistics_XI_paper_200.pdf 373.1 KB Close viewer /islandora/object/uuid:cf089de8-f7c3-4a92-8b3a-4773fc837a6b/datastream/OBJ/view