Applying Lean Six Sigma in a multi-department environment: Reducing the rejection of steel slabs within Tata Steel IJmuiden

Applying Lean Six Sigma in a multi-department environment: Reducing the rejection of steel slabs within Tata Steel IJmuiden

Van den Berg, R.

Herder, P. (mentor)
Lukszo, Z. (mentor)
De Bruijne, M. (mentor)
Brockhoff, J. (mentor)

Technology, Policy and Management

Infrastructure Systems & Services

Energie & Industrie

2012-03-27

This report presents the results of a thesis research project executed at Tata Steel IJmuiden at the technical quality department of the Basic Oxygen Steel plant. This department wanted to reduce the rejection of their produced steel slabs within the internal supply chain of Tata Steel. For this project the Basic Oxygen Steel plant wanted to use the quality improvement method Six Sigma. The project involved several departments because the problem occurs within the internal supply chain of Tata Steel IJmuiden. Therefore this research is interested in a quality improvement method which can be applied in a multi-department setting, whereby different departments have their own goals, own working methods and incentives which may be conflicting. This lead to the main research question: How to improve the performance of an organization within the process industry by implementing improvement measures in different sub-systems with their individual objects and working methods?

Lean Six Sigma
Quality improvement method
Organization structures

http://resolver.tudelft.nl/uuid:e068d5a0-07b5-4981-bf9a-027465387dea

2013-03-13

Campus only

Student theses

master thesis

(c) 2012 Van den Berg, R.