Print Email Facebook Twitter New institutional assemblages for borderless customs control in the European Union Title New institutional assemblages for borderless customs control in the European Union Author Naber, A.C. Hofman, W. Enserink, B. Kotterink, B. Faculty Technology, Policy and Management Department Multi Actor Systems Date 2013-04-10 Abstract This article is based on a use case proposing a Single Window implementation for borderless customs control in the European Union (EU). This EU e-Customs initiative proposes to combine trade facilitation from a customs perspective with secure trade based on supply chain risk analysis. To achieve this, government authorities would require access to the complete set of supply chain data, which is technically feasible as traders already have a lot of data available to meet customer requirements (Hofman 2011). Clearly, access to the full range of data of all actors in the trade chain, which also includes relevant member state authorities, improves transparency, accountability, and compliance with the rule of law. However, assuming that data are obtained directly from a trader or another government authority, security and privacy issues are a main concern. The new data-oriented approach to customs control of products (rather than the traditional process-driven control of cargo1) has implications for the relationship between authorities, traders, and technology providers, and consequently for the public values that are associated with service delivery. The e-Customs initiative is exemplary for the shift from new public management to digital-era governance (Dunleavy et al. 2006). We use actor-network theory (ANT) to explore how the transition to a paperless environment for customs and trade creates new institutional assemblages for customs control in the EU. As ANT treats different actors, such as humans, things (ICTs, data, governments, firms) and ideas (information, scientific theories, reputation) on equal terms, it is well adapte to study the role played by knowledge and technology in institutional change. To reference this document use: http://resolver.tudelft.nl/uuid:ebd5ae78-0a0b-4f27-a565-949a11700dd5 Source 17th annual conference of the international research society for public management, IRSPM XVII, Prague, Czech Republic, April 10-12, 2013. Panel 29: Innovative practices of public service delivery in the post-new public management-era. Authors version. Part of collection Institutional Repository Document type conference paper Rights (c) The authors Files PDF 295825.pdf 236.12 KB Close viewer /islandora/object/uuid:ebd5ae78-0a0b-4f27-a565-949a11700dd5/datastream/OBJ/view