Discrepant perceptions of communication, teamwork and situation awareness among surgical team members

Discrepant perceptions of communication, teamwork and situation awareness among surgical team members

Wauben, L.S.G.L.
Dekker-van Doorn, C.M.
Van Wijngaarden, J.H.D.
Goossens, R.H.M.
Huijsman, R.
Klein, J.
Lange, J.F.

Industrial Design Engineering

2011-01-17

Objective To assess surgical team members’ differences in perception of non-technical skills. Design Questionnaire design. Setting Operating theatres (OTs) at one university hospital, three teaching hospitals and one general hospital in the Netherlands. Participants Sixty-six surgeons, 97 OT nurses, 18 anaesthetists and 40 nurse anaesthetists. Methods All surgical team members, of five hospitals, were asked to complete a questionnaire and state their opinion on the current state of communication, teamwork and situation awareness at the OT. Results Ratings for ‘communication’ were significantly different, particularly between surgeons and all other team members (P ? 0.001). The ratings for ‘teamwork’ differed significantly between all team members (P ? 0.005). Within ‘situation awareness’ significant differences were mainly observed for ‘gathering information’ between surgeons and other team members (P < 0.001). Finally, 72–90% of anaesthetists, OT nurses and nurse anaesthetists rated routine team briefings and debriefings as inadequate. Conclusions This study shows discrepancies on many aspects in perception between surgeons and other surgical team members concerning communication, teamwork and situation awareness. Future research needs to ascertain whether these discrepancies are linked to greater risk of adverse events or to process as well as systems failures. Establishing this link would support implementation and use of complex team interventions that intervene at multiple levels of the healthcare system

quality of care
patient safety
OA-Fund TU Delft

http://resolver.tudelft.nl/uuid:f4f99e39-7786-4700-8c94-f95dcc542778

https://doi.org/10.1093/intqhc/mzq079

Oxford University Press

http://intqhc.oxfordjournals.org/content/23/2/159.abstract

International Journal for Quality in Health Care, 23 (2), 2011

Institutional Repository

journal article

(c) 2011 The Author(s)
This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/ licenses/by-nc/2.5), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.