Costs and benefits of flexible workspaces

Costs and benefits of flexible workspaces: work in progress in The Netherlands

van der Voordt, Theo (TU Delft Real Estate Management)

2004

The last decade has witnessed the introduction of non‐territorial offices with desk sharing and desk rotation linked to different job functions and working processes. This paper discusses the motives behind the application of these new concepts, potential costs and benefits and data on accommodation costs. A framework of potential costs and benefits is presented and illustrated by data from cost analyses and post‐occupancy evaluations of new offices. The author advocates the creation of an integral framework of (potential) costs and benefits, structured according to the principles of the balanced score card. This may help decision makers to set priorities in objectives and to anticipate on effects of interventions in office accommodation. Empirical data on costs and benefits of innovative workplace design are scarce. The framework according to the balanced score card should be explored further by interviewing experts from different organisations. The integral framework is new. The conceptual framework and data from empirical research may support decision making.

Innovation
Facilities
Costs
Benefits
The Netherlands

http://resolver.tudelft.nl/uuid:f6336c79-7da2-4c53-a01f-12b976d943ab

https://doi.org/10.1108/02632770410555959

0263-2772

Facilities, 22 (9/10), 240-246

Accepted Author Manuscript

Institutional Repository

journal article

© 2004 Theo van der Voordt