Print Email Facebook Twitter Theoretical foundations for collaboration engineering Title Theoretical foundations for collaboration engineering Author Kolfschoten, G.L. Contributor De Vreede, G.J. (promotor) Faculty Technology, Policy and Management Date 2007-12-18 Abstract Collaboration is often presented as the solution to numerous problems in business and society. However, collaboration is challenging, and collaboration support is not an off-the-shelf-product. This research offers theoretical foundations for Collaboration Engineering. Collaboration Engineering is an approach to design and deploy high value recurring collaborative work practices that can be transferred to practitioners to execute for themselves without ongoing support from (external) professionals. We present a theory on the quality of a collaboration process design for Collaboration Engineering and offer support to design and transfer such process designs. Evaluating the supporting concepts, we found that practitioners that facilitated collaboration processes could achieve similar quality as professional facilitators. Our design approach, theory, and collaboration process building blocks (called thinkLets) can be used to develop new collaboration support systems, and can be used to transfer collaboration support skills. ThinkLets also offer a framework for research on patterns of collaboration at a higher level of detail, which will allow us to gain new insights in predictable, effective and efficient tools and techniques for collaboration support. Subject collaborationgroup support systemsfacilitation To reference this document use: http://resolver.tudelft.nl/uuid:f9df10df-e45d-477c-a544-6295ea3b4097 ISBN 978-90-56381820 Part of collection Institutional Repository Document type doctoral thesis Rights (c) 2007 G.L. Kolfschoten Files PDF tpm_kolfschoten_20071218.pdf 1.55 MB Close viewer /islandora/object/uuid:f9df10df-e45d-477c-a544-6295ea3b4097/datastream/OBJ/view