Investigation of travel behaviour on a multimodal Mobility-as-a-Service hub within a closed user area

Investigation of travel behaviour on a multimodal Mobility-as-a-Service hub within a closed user area

Knippenberg, Kjell (TU Delft Technology, Policy and Management)

Chorus, C.G. (mentor)
van Cranenburgh, S. (mentor)
de Reuver, G.A. (mentor)

Delft University of Technology

Complex Systems Engineering and Management (CoSEM)

2019-05-23

Hely has developed Mobility as a Service (MaaS) through multimodal Hubs,
which are offered within closed-user residential areas and made accessible
through an application. This exploratory study aims to assess people’s mobility
behaviour by the usage of Hely in a closed user group. It focused on two
aspects: the indication of (1) the community and (2) the use on the hubs by this
community. The community is characterized by mainly innovative bike- and
public transport-minded young professionals that seek a flexible and
convenient service. The motivation to use Hubs for its multimodality is
currently not widely supported by the community. Moreover, the Hubs reveal
travel behaviour with the shared (e-)car in its centre, independent of all trip
characteristics. Therefore, it can be concluded that currently a multimodal
MaaS-Hub mainly eases accessibility of cars for individuals that do not use
one often, which emphasizes the car as a lasting dominant factor within the
current mobility market.

Mobility-as-a-Service
MaaS
multimodal
mobility
hub
shared
travel service
travel behaviour

http://resolver.tudelft.nl/uuid:1b3f3ca5-54ef-4d34-85aa-ee60e7e206d2

Student theses

master thesis

© 2019 Kjell Knippenberg