Modelling Consumer Behaviour in Airport Selection: The case of "ticket tax" in The Netherlands

Modelling Consumer Behaviour in Airport Selection: The case of "ticket tax" in The Netherlands

Steverink, B.

Van Daalen, C. (mentor)

Technology, Policy and Management

Policy Analysis

2010-08-26

In response to the implementation and abolishment of a tax on all O&D airline tickets in The Netherlands, research has been initiated in order to investigate how airport choice by passengers, competition between substitute airports and the decisions made by the supply-side of the market have evolved in the period before, during and after the tax. The focus of this paper is on the aspects of bounded rationality (habitual behavior, incomplete information) and the interaction between actors. An application of system dynamics modeling is explored to investigate the process of information acquisition about the alternatives by air travelers and the transfer of this information. The model includes the airports of Eindhoven, Niederrhein and Charleroi and uses a multinomial logit function to determine market shares. Preliminary results show that a structural change has occurred in the level of awareness of Niederrhein airport after the taxation.

bounded rationality
decision modeling
airport competition
system dynamics

http://resolver.tudelft.nl/uuid:7c8527e8-a230-4564-b2a2-b28b974b2dce

Student theses

master thesis

(c) 2010 Steverink, B.