Continued Learning in Asset Management for the Dutch Transport Network

Continued Learning in Asset Management for the Dutch Transport Network

Volker, L.
Van der Lei, T.E.
Van den Boom, M.
Van der Velde, J.
Wessels, P.
Ligtvoet, A.
Herder, P.M.

Architecture

Real Estate and Housing

2012-06-18

Asset management aims at improving the overall performance of assetintensive industries by making and executing systematic and highest value decisions about the use and care of assets. To assist organizations to improve their asset management performance, maturity models can be used. In this paper we describe two applications of the Infrastructure Management Maturity Matrix (IM³). The IM³ consists of five maturity levels on the vertical axis (ad hoc, repeatable, standard, managed, optimal), and seven asset management dimensions on the horizontal axis (information management, internal coordination, external coordination, market approach, risk management, processes & roles, and culture & leadership). We present the results of two maturity checks performed at the Dutch National Highway Agency Rijkswaterstaat in 2011 and 2012. The results show significant progress and learning on all dimensions of the maturity matrix. In the discussion we reflect on the findings and possible future developments for RWS. We also discuss the potential impact of infrastructure maturity models for the professionalization of asset intensive organizations.

organizational growth
maturity model
road infrastructure
asset management maturity

http://resolver.tudelft.nl/uuid:850ed613-b0f1-47b4-885a-7708c6ca4c6b

CESUN 2012: 3rd International Engineering Systems Symposium, Delft University of Technology, The Netherlands, 18-20 June 2012

Institutional Repository

conference paper

(c) 2012 The Author(s)
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