Port performance measurement in the context of port choice

Port performance measurement in the context of port choice: an MCDA approach

Rezaei, J. (TU Delft Transport and Logistics)
van Wulfften Palthe, Linde (Student TU Delft)
Tavasszy, Lorant (TU Delft Transport and Planning; TU Delft Transport and Logistics)
Wiegmans, B. (TU Delft Transport and Planning)
van der Laan, Frank (Port of Rotterdam Authority)

2018

Purpose: Port performance and port choice have been treated as separate streams of research. This hampers the efforts of ports to anticipate on and respond to possible future changes in port choice by shippers, freight forwarders and carriers. The purpose of this paper is to develop and demonstrate a port performance measurement methodology, extended from the perspective of port choice, which includes hinterland performance and a weighting of attributes from a port choice perspective. Design/methodology/approach: A review of literature is used to extend the scope of port performance indicators. Multi-criteria decision analysis is used to operationalize the context of port choice, presenting a weighted approach using the Best-Worst Method (BWM). An empirical model is built based on an extensive port stakeholder survey. Findings: Transport costs and times along the transport chain are the dominant factors for port competitiveness. Satisfaction, reputation and flexibility criteria are the other important decision criteria. The results also show how the availability of different modal alternatives impact on the position of a port. A ranking of routes for hinterland regions is done. Originality/value: The paper focuses on two extensions of port performance measurement. So far, not all factors that determine port choice have been included in port performance studies. Here, first, factors related to hinterland services are included. Second, a weighting of port performance measures is proposed. The importance of factors is assessed using BWM. The approach is demonstrated empirically for a case of the European contestable hinterland regions, which so far have lacked quantitative analysis.

Best-Worst Method
BWM
MCDA
Multi-criteria decision analysis
Port performance measurement

http://resolver.tudelft.nl/uuid:93d9d817-b17c-4cd6-8650-d2017faf8ba7

https://doi.org/10.1108/MD-04-2018-0482

0025-1747

Management Decision

Institutional Repository

journal article

© 2018 J. Rezaei, Linde van Wulfften Palthe, Lorant Tavasszy, B. Wiegmans, Frank van der Laan