Print Email Facebook Twitter User acceptance of automated shuttles in Berlin-Schöneberg Title User acceptance of automated shuttles in Berlin-Schöneberg: A questionnaire study Author Nordhoff, S. (TU Delft Transport and Planning; Innovation Centre for Mobility and Societal Change) de Winter, J.C.F. (TU Delft Biomechatronics & Human-Machine Control) Madigan, Ruth (University of Leeds) Merat, Natasha (University of Leeds) van Arem, B. (TU Delft Transport and Planning) Happee, R. (TU Delft Intelligent Vehicles) Date 2018 Abstract Automated shuttles are now in a prototyping phase in several research projects. However, there is still a paucity of knowledge on the acceptance of these shuttles. This paper presents the results of a questionnaire study among individuals (n = 384) who physically experienced an automated shuttle on an office campus in Berlin-Schöneberg. The findings indicate that the respondents were positive towards automated shuttles and could envision their use as feeders to public transport systems, in both urban and rural areas. The respondents were less satisfied with the effectiveness of the shuttle compared to their existing form of travel, the speed of the shuttle, and the space for luggage. A principal component analysis resulted in the retention of three components: (1) intention to use, (2) shuttle and service characteristics, and (3) shuttle effectiveness compared to existing transport. Older respondents expressed a higher intention to use, but found the shuttle less effective than their existing travel. We argue that automated shuttles are a valued concept, but speed and efficiency have to improve, in order for automated shuttles to become viable on a wide scale. Future research should use more objective measures and establish long-term effects in larger, more representative samples. Subject AcceptanceAutomated public transportAutomated shuttlesQuestionnaire study To reference this document use: http://resolver.tudelft.nl/uuid:969686be-b09c-43ea-9f6d-79ab313777d9 DOI https://doi.org/10.1016/j.trf.2018.06.024 Embargo date 2019-02-01 ISSN 1369-8478 Source Transportation Research. Part F: Traffic Psychology and Behaviour, 58, 843-854 Bibliographical note Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public. Part of collection Institutional Repository Document type journal article Rights © 2018 S. Nordhoff, J.C.F. de Winter, Ruth Madigan, Natasha Merat, B. van Arem, R. Happee Files PDF 1_s2.0_S1369847817305478_main.pdf 1.97 MB Close viewer /islandora/object/uuid:969686be-b09c-43ea-9f6d-79ab313777d9/datastream/OBJ/view