Feel the art: Creating museum involvement by tapping universal human concerns

Feel the art: Creating museum involvement by tapping universal human concerns

Desmet, P.M.A.
Hekkert, P.P.M.
van Erp, J.

Industrial Design Engineering

2009-12-31

This paper reports an experience-driven design project that was commissioned by the Amsterdam Rijksmuseum. The aim was to cause a shift in the relationship between visitors and the art collection from one that is experienced as ‘distant’ to one that is experienced as ‘committed’. In five steps, an online application was conceptualised, developed, and implemented. The application aims to enable people to express, share, and interpret their feelings towards the Rijksmuseum collection. The first step was to formulate a profile of universal (i.e. context independent) human concerns that are related to the experience of commitment. Based on a context vision of ‘experiencing art at the Rijksmuseum’ (formulated in Step 2), the universal concern profile was transformed into a situated concern profile (Step 3). A design position was formulated, focusing on the expression and interpretation of feelings (Step 4), and a web application was conceptualised and implemented (Step 5). The case is presented as an example of a design project in which conceptions of universal human values are used to effectively design products or services that have a predefined experiential intention.

design case
experience driven design
value driven design

http://resolver.tudelft.nl/uuid:bb2c869d-f096-43c8-b704-6cff98c0a855

Universite de Technologie de Compiegne

Proceedings of the 4th International Conference on Designing Pleasurable Products and Interfaces, DPPI'09, Compiegne Oct. 2009

Institutional Repository

conference paper

(c) 2009 Desmett, P.M.A.; Hekkert, P.; Van Erp, J.