Print Email Facebook Twitter Ambiguity and Open-Endedness in Behavioural Design Title Ambiguity and Open-Endedness in Behavioural Design Author Boon, Boudewijn (TU Delft Human Information Communication Design) Rozendaal, M.C. (TU Delft Human Information Communication Design) Stappers, P.J. (TU Delft Design Conceptualization and Communication) Contributor Storni, C. (editor) Leahy, K. (editor) McMahon, M. (editor) Lloyd, P. (editor) Bohemia, E. (editor) Date 2018 Abstract Design is increasingly concerned with changing people’s behaviours. A common characteristic to behavioural design approaches is their directionality: productsprovide clarity about or guidance towards the designer’s intended behavioural outcome. In this paper we propose an alternative perspective that emphasizesambiguity (i.e. affording multiple interpretations) and open-endedness (i.e. affording multiple courses of action). We build on two design cases in pediatric healthcare inwhich the aim was to stimulate young children’s physical activity during hospitalization. Instead of commonly used exercise-based approaches, our focus wason physical activity in the form of spontaneous and unstructured play. We describe how interactions with ambiguous and open-ended playthings gave rise to intendedbehavioural outcomes. The findings are explained by drawing on Activity Theory, suggesting products can direct and leave things open on different levels of interaction.With our contribution we open up a new design space for behavioural design that reconciles designer’s intentions with end user’s appropriation. Subject appropriationdesign for behaviour changeopennessresearch through design To reference this document use: http://resolver.tudelft.nl/uuid:e5829787-1903-4e64-baa0-fd44bc9c91fc DOI https://doi.org/10.21606/drs.2018.452 Publisher Design Research Society, London ISBN 978-1-912294-19-0 Source Proceedings of DRS 2018 Event DRS 2018, 2018-06-25 → 2018-06-28, Limerick, Ireland Series Proceedings of DRS, 2398-3132, 5 Part of collection Institutional Repository Document type conference paper Rights © 2018 Boudewijn Boon, M.C. Rozendaal, P.J. Stappers Files PDF Boon_Rozendaal_Stappers_452.pdf 880.47 KB Close viewer /islandora/object/uuid:e5829787-1903-4e64-baa0-fd44bc9c91fc/datastream/OBJ/view