Print Email Facebook Twitter Unraveling the Social-Technical Complexity of Dashboards for Transformation Title Unraveling the Social-Technical Complexity of Dashboards for Transformation Author Lemke, Florian (Capgemini) Janssen, M.F.W.H.A. (TU Delft Information and Communication Technology) Draheim, Dirk (Tallinn University of Technology) Contributor Chugunov, Andrei V. (editor) Janssen, Marijn (editor) Khodachek, Igor (editor) Misnikov, Yuri (editor) Trutnev, Dmitrii (editor) Date 2022 Abstract The need for standardized and visualized performance monitoring on a wide range of topics has become apparent in recent years. In the public sector, there has been an increase in the number of dashboards to create transparency into the progress. Yet, the design of dashboards encounters many challenges ranging from technical to social. The goal of this research is to unravel the social-technical complexity of dashboards and outline their basic requirements and a process for creating dashboards. In addition to explicit project milestones, these also visualize digital implementation programs at the policy level. Subject ComplexityDashboardDesign DimensionsDigital Governmente-Government (eGov)Performance MonitoringStakeholder To reference this document use: http://resolver.tudelft.nl/uuid:f0aa105f-a864-4253-adb8-d47a81a23b8a DOI https://doi.org/10.1007/978-3-031-04238-6_3 Publisher Springer Embargo date 2022-10-14 ISBN 9783031042379 Source Electronic Governance and Open Society: Challenges in Eurasia - 8th International Conference, EGOSE 2021, Proceedings Event 8th International Conference on Electronic Governance and Open Society: Challenges in Eurasia, EGOSE 2021, 2021-11-24 → 2021-11-25, Virtual, Online Series Communications in Computer and Information Science, 1865-0929, 1529 CCIS Bibliographical note Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public. Part of collection Institutional Repository Document type conference paper Rights © 2022 Florian Lemke, M.F.W.H.A. Janssen, Dirk Draheim Files PDF Lemke2022_Chapter_Unravel ... nicalC.pdf 956.11 KB Close viewer /islandora/object/uuid:f0aa105f-a864-4253-adb8-d47a81a23b8a/datastream/OBJ/view