Print Email Facebook Twitter User-centred design thinking Title User-centred design thinking: Application of UCDT theories to workplace management Author Kwon, M. (TU Delft Housing Management) Remøy, H.T. (TU Delft Real Estate Management) Contributor Danivska, Vitalija (editor) Appel-Meulenbroek, Rianne (editor) Date 2021 Abstract Users’ experience and their opinions are getting important in the design process. This chapter focuses on user-centred design thinking in workplace design and management. The concept of user-centred design is originally developed in fields other than architecture, such as ergonomics, industrial design, and computer science. Recently, user involvement in workplace research/management is essential to satisfy users’ needs and requirements. The most successful strategy is the design that meets the needs and requirements of real people. User-centred design thinking in workplace design/management promises a model that satisfies employees and is capable of increasing productivity. This theory can be key to supporting users’ needs and contributing to meet their goals. This chapter aims to explain the terms of user-centred design (UCD), design thinking (DT), and user-centred design thinking (UCDT). In addition, this chapter will describe several UCDT processes. The last section discusses the contribution of UCDT to workplace research. Subject OA-Fund TU Delft To reference this document use: http://resolver.tudelft.nl/uuid:fef9e7c5-7198-49cf-9566-8094f7c5186d DOI https://doi.org/10.1201/9781003128786-16 Publisher Taylor and Francis, London, UK ISBN 978-0-367-65287-6 Source A Handbook of Management Theories and Models for Office Environments and Services Part of collection Institutional Repository Document type book chapter Rights © 2021 M. Kwon, H.T. Remøy Files PDF 10.1201_9781003128786_16_ ... terpdf.pdf 1.28 MB Close viewer /islandora/object/uuid:fef9e7c5-7198-49cf-9566-8094f7c5186d/datastream/OBJ/view